Privacy Policy
Last updated: November 11, 2024
1. Introduction
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you use our platform.
2. Information We Collect
We collect information you provide directly to us, such as when you create an account, fill out a form, or communicate with us. This may include your name, email address, phone number, and other contact details.
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Communicate with you, respond to inquiries, and provide support
- Analyze and understand how our services are used
- Comply with legal obligations and protect our rights
4. Sharing Your Information
We do not share your personal information with third parties except as necessary to provide our services, comply with legal obligations, or protect our rights.
5. Your Rights and Choices
You have the right to access, correct, or delete your personal information. You may also have the right to restrict or object to certain processing activities.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, or misuse. However, please understand that no data transmission over the internet is completely secure.
7. Automated Data Collection
When you interact with our platform, we automatically collect certain technical data to help us improve the user experience and understand how our services are being used. This data includes your IP address, device type, browser type, operating system, referral URLs, and browsing actions on our site. This information helps us optimize performance, diagnose issues, and analyze trends. We may use this information to ensure compliance with our Terms of Service and to secure our platform against unauthorized access.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to provide essential functionality, enhance your experience, and track usage patterns on our platform. Cookies are small data files that are stored on your device. Some cookies are essential for the platform to function, while others help us understand how our services are used, customize your experience, and offer relevant content. You may adjust your cookie preferences in your browser settings, though certain functionalities of the platform may be affected if cookies are disabled.
9. Third-Party Integrations
We may partner with third-party service providers to facilitate certain aspects of our platform, including payment processing, analytics, and customer support. These providers may require limited access to your data to perform their functions, but they are required to use the data solely for the intended purpose and comply with applicable privacy laws. For example, our payment processor may access your payment information to facilitate transactions securely. We ensure that these partners implement adequate safeguards to protect your data.
10. Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. For example, we retain your account information for as long as your account is active and may keep some data for audit, compliance, or legal requirements. You have the right to request the deletion of your data under certain circumstances, and we will comply as required by applicable laws.
11. International Data Transfers
If you access our platform from outside the United States, please be aware that your data may be transferred to, processed, and stored in the United States, where our servers and central operations are located. Different data protection laws may apply in the United States than in your home country. By using our platform and providing us with your personal information, you consent to this transfer, processing, and storage of your data in the United States in accordance with this Privacy Policy.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at dataenforcement@adrenaline.mx.